FAQ

Frequently Asked Questions (FAQ)

1. How should I use the pet products from Pawwie?
   Each product comes with specific usage instructions on its packaging. For the best results, follow the directions carefully and choose products that best fit your pet’s breed, size, and needs. More detailed guidance is available on each product page.
2. What ingredients or materials are used in your products?
   Pawwie offers products made with safe, high-quality, and pet-friendly materials. Whether it’s grooming items, toys, or treats — we make sure every product supports your pet’s health and happiness.
3. Are your products suitable for all pets?
   Yes! We offer a wide variety of items for dogs, cats, and other small animals. You’ll find helpful recommendations for age, breed, and size on each product description.
4. Do your grooming products contain harmful chemicals?
   No, Pawwie grooming products are free from parabens, sulfates, and artificial dyes. Our formulas are gentle, natural, and designed to care for even the most sensitive pets.
5. When will I receive my order?
   Orders are typically delivered within 7–10 business days, depending on your location. Once your order ships, you’ll receive tracking information to monitor its progress.
6. Can I return a product?
   Yes, you may return any unused product in its original packaging within 30 days of delivery. For full return and exchange details, feel free to contact our customer service team.
7. Will your products cause allergic reactions in pets?
   All Pawwie products are tested for safety. However, just like people, pets can react differently. We recommend introducing new products gradually and stopping use if any signs of irritation occur.
8. Are your products cruelty-free?
   Yes! At Pawwie, we’re proud to offer cruelty-free products and only partner with suppliers who share our commitment to animal welfare.
9. What payment methods do you accept?
   We accept credit cards, debit cards, and secure online payment options. Your payment is processed safely and encrypted.
10. How can I stay updated on new products or promotions?
    You can follow Pawwie on social media or subscribe to our newsletter to receive updates on new arrivals, promotions, and pet care tips. For any questions, our customer service team is always happy to help!